General Business Terms & Conditions

1. Introduction

The following General Business Terms and Conditions (“General Business Terms and Conditions”) regulate the relationships of parties to a purchase/licence agreement entered into by and between Linszter Ltd, Co. Reg. No. 08190915, VAT Reg. No. GB143361435, with it's registered office at 27 Old Gloucester street, London, WC1N 3AX registered Limited Company in England and Wales (“Linszter”), and the purchaser (“Purchaser”).

Purchaser is a consumer or an entrepreneur.

Consumer is a private individual acting in a private capacity, entering into an agreement or otherwise dealing with Linszter.

Entrepreneur is an individual licensed to get engaged in business on one’s own account and responsibility with an intention to generate profit on a continuous basis. For the purposes of consumer protection, an entrepreneur is (including but not limited to) an individual entering into contracts/agreements relating to the entrepreneur’s business, manufacturing or similar activities or employment; or an individual acting on behalf or on account of an entrepreneur in question. For the purposes hereof, an entrepreneur is an individual acting in compliance with the preceding sentence as part of one’s own business. If completing the registration number in the order, the entrepreneur acknowledge having been bound by the rules stipulated in the General Business Terms and Conditions for Entrepreneurs.

By placing the order, the Purchaser acknowledges having been familiarised with these General Business Terms and Conditions prior to entering into the agreement, and explicitly agrees to the same in the wording valid and effective as at the moment of placing the order.

An invoice containing essential contract information will be sent to the customer in the form of an Email.

2. Agreement

The Purchaser enters into the agreement by accepting the offer to enter into the agreement as displayed on the website operated by Linszter and in particular by:

a) adding to cart, filling order form and clicking on button for sending the order

b) sending details for order by provided contacts

If the Buyer is a consumer, the consumer has the right to withdraw from the contract within a time limit of fourteen days, which commences on the date of accepting the goods.

The consumer cannot withdraw from an agreement for the delivery of goods adjusted as per the requirements/for the needs of the consumer.

3. Payments

Linszter accepts the following for methods of payment:

a) bank transfer (in advance)

b) Paypal (online)

Linszter reserves the right to offer only some methods of payment to the Purchaser and do so at its own decision.

Linszter may request a deposit for specific orders from the Purchaser. The deposit is used to cover Linszter's expenses when Purchaser terminate the contract of specific order.

Unless paid in full and received, the goods remain the property of Linszter. The risk of damage passes to the Purchaser upon receipt.

Once the order is placed, the billing details of the Purchaser cannot be changed.

4. Prices

The prices are contract prices. Prices quoted online in the e-shop are always up to date and valid.

Prices quoted for individual products are final, that is, incl. VAT and other taxes and fees (if any) payable by the consumer for a product in question (excl. shipping fees, collection fees and cost of distance communication shown in the shopping cart in the amount depending on the option selected by the Purchaser).

Special promotion prices are valid either until stocks are exhausted or for a limited period.

The Purchaser acknowledges that Linszter and the Purchaser need not necessarily enter into the agreement, especially if the goods are ordered by the Purchaser for a price mistakenly quoted on the website due to the internal system error. Linszter will the Purchaser inform about such a situation.

Linszter reserves the right to declare the purchase agreement void in case of misused personal data, misused payment card, etc. or with reference to the intervention of an administrative or court authority of which the Purchaser is informed by Linszter. The Purchaser acknowledges that the purchase price cannot be entered into as valid in the aforementioned cases.

5. Terms of delivery

Linszter shall bear no liability for late delivery or performance caused by unforeseeable, extraordinary circumstances and events that render delivery significantly more difficult or impossible.

When receiving the goods from the shipping company, the Purchaser is required to properly and thoroughly inspect the delivery (particularly the number of packages and undamaged goods) as per the delivery note.

6. Warranty

The warranty terms and conditions are governed by the Linszter Claims and Refund and relevant law.

More on Claims and Refund.

7. Miscellaneous

The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Any disputes arising between Linszter and the Purchaser may be settled out of court through the Alternative Dispute Resolution or Online Dispute Resolution (ADR/ODR) procedure; with the Purchaser’s option to contact the ODR entity. More information about the alternative dispute resolution can be found here. Linszter, however, recommends the Purchaser to first contact Linszter to address the situation.

The agreement is entered into in the English language. If the agreement is required to be translated for the Purchaser into another language, the English version prevails in case of discrepancies between the two language versions.

These General Business Terms and Conditions and parts hereto come into force and effect on 6 June 2017, repealing the previous versions.

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